HawkSoft vs CoverBench Agency Management System Comparison

Compare modern agency management systems used by P&C insurance agencies and see how CoverBench differs from Applied Epic, AMS360, and other platforms.

HawkSoft and CoverBench are both agency management systems used by P&C insurance agencies. They represent different generations of agency software. HawkSoft has long supported independent agencies with structured workflows and established operational patterns. CoverBench is a modern agency management system built around renewal visibility multi market workflow clarity and simplified daily execution. This page compares how each platform supports policy management renewals market coordination and long term scalability.

Platform Philosophy

HawkSoft

HawkSoft reflects traditional agency workflows. It provides structured policy management and long standing processes familiar to many independent agencies.

CoverBench

CoverBench prioritizes clarity in daily execution. Policies renewals documents and servicing tasks remain visible together with fewer steps and consistent lifecycle tracking.

Summary : HawkSoft emphasizes continuity with traditional workflows. CoverBench emphasizes operational clarity and execution speed.

Policy and Renewal Management

HawkSoft

HawkSoft maintains detailed policy records and supports renewal processes. Many agencies supplement the system with spreadsheets or reports to monitor renewal status and ownership.

CoverBench

CoverBench provides continuous renewal visibility across carriers wholesalers and MGAs. Renewal work remains visible and prioritized inside the system without relying on external tracking.

See renewal management in CoverBench

Summary : HawkSoft manages policy records. CoverBench manages renewal execution directly.

Multi Market Operations

HawkSoft

HawkSoft supports carrier connectivity and established agency relationships. Managing coverage across multiple MGAs and wholesalers may require layered navigation and manual coordination.

CoverBench

CoverBench is built for multi market reality. Policies from carriers wholesalers and MGAs live together in one consistent system with unified lifecycle management.

See multi MGA policy management

Summary : HawkSoft supports markets through established structure. CoverBench unifies market visibility.

Workflow and Daily Execution

HawkSoft

Daily servicing in HawkSoft often involves structured screens and traditional navigation patterns. Agencies familiar with desktop oriented systems may value this continuity.

CoverBench

CoverBench is designed as the primary place where daily insurance work happens. Servicing renewals documents and client context remain connected in fewer steps.

For a deeper explanation, see System of Record vs System of Work

Summary : HawkSoft reflects traditional agency software. CoverBench reflects modern workflow design.

Implementation and Scalability

HawkSoft

HawkSoft implementations often involve data conversion setup and training. Agencies typically align processes to the system over time.

CoverBench

CoverBench is cloud based SaaS. Agencies can start quickly add users configure markets and move daily work into the platform without extended onboarding cycles.

Summary : HawkSoft requires structured transition. CoverBench supports faster operational adoption.

Pricing Comparison

HawkSoft

HawkSoft pricing typically includes a platform cost plus per user fees. Agencies often appreciate its straightforward licensing model.

CoverBench

CoverBench pricing is simple:

  • 99 dollars per user per month
  • First 90 days free
  • No long term contracts

View pricing

Summary: HawkSoft pricing reflects traditional licensing. CoverBench pricing reflects modern SaaS simplicity.

Which Agencies Choose Each System

Agencies that choose HawkSoft

  • Agencies comfortable with long established workflows
  • Teams with deep familiarity with traditional systems
  • Agencies prioritizing continuity with existing processes

Agencies that choose CoverBench

  • P&C agencies seeking a modern cloud based agency management system
  • Teams focused on renewal visibility and execution clarity
  • Agencies managing work across carriers wholesalers and MGAs

Learn more about our modern agency management system

Frequently Asked Questions

Yes. CoverBench is a modern agency management system that some P&C agencies choose when they prioritize renewal visibility multi market workflow clarity and simplified daily execution.
HawkSoft is often selected by agencies that value continuity with traditional processes and structured navigation patterns.
CoverBench is designed to scale with increasing policy volume producer count and multi market complexity without requiring migration to a separate platform.
Agencies often evaluate replacing HawkSoft when renewal tracking requires spreadsheets multi market workflows become fragmented or operational friction increases with growth.

See real agency case studies

Evaluate the Difference in Practice

The most effective way to compare agency management systems is through real daily workflows. CoverBench offers a full featured 90 day free trial so agencies can evaluate renewal management policy visibility and multi market execution directly inside the platform.